The reason you cannot hear samples could stem from one or more of several issues:
If you are trying to listen from a mobile device, unfortunately, our site is not yet fully mobile compatible. We are working on it! So for the time being, please make sure you are at a laptop or desktop computer when listening.
Also, please check your volume levels on your computer and/or the speakers attached to your computer.
If these do not seem to be the problem, it’s possible that your computer has been updated to a new operating system. You may need to update your internet browser, as a result. If you update your browser, you may also notice a small message on your browser screen saying that your Flash is out of date. Just reinstall Flash and your audio samples should work for you.
Also, we have found a further set of instructions given by Adobe Flash Player. Click on this article, and you will be able to go into your browser’s preferences as per these instructions:
Check your volume, make sure it is not on mute.
Update your browser and possibly update Flash.
Check your settings in preference (as per the Adobe link above) — Also check that your Java Script is turned on. (This enables streaming.)
Click on the “Listen to Sample” button for the title you wish to hear on the Composer Page.
As a final check, click the “Buy Sheet Music” button if you are on a composer page, and then click the “Listen to Sample” button there.
We hope that this is helpful! Click here for the FAQ article.